Privacy Policy

Thbaji Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is completely safe with thbaji. What data we collect, how we use it, and how your privacy is protected — it's all explained here in plain English.

Last Updated: January 2026 | SSL-Secured Platform

Our Core Data Protection Principles

SSL Encryption

All data transmitted through thbaji is protected by the latest SSL encryption technology. No third party can access your information in any way.

Data Privacy

Your personal information is never sold or shared with third parties. thbaji uses data solely to improve its services.

Secure Servers

Thbaji's servers undergo regular security audits. Your data is stored in high-security data centers.

Minimal Data Collection

Thbaji collects only the information that is necessary. No unnecessary data is requested or collected.

Your Rights

You have the right to view, correct, and delete your own data. thbaji always respects these rights.

International Standards

Thbaji's Privacy Policy follows international data protection standards and is kept regularly updated.

1. Introduction & Scope

Effective: January 2026

Thbaji takes your privacy very seriously. This Privacy Policy ("Policy") applies to all users of thbaji's website, app, and related services. By using thbaji's services, you are considered to have accepted this Policy.

Thbaji is an internationally licensed online gaming and Sports Betting platform serving users in Bangladesh. We believe data protection is not just a legal obligation — it is our ethical responsibility to our users.

This Privacy Policy has been written in plain English so that every thbaji member in Bangladesh can easily understand how their data is being managed. If you have any questions, please reach out to our support team.

Important: This Privacy Policy is part of thbaji's Terms and Conditions and Responsible Gaming Policy Must be read together with.

2. What Information We Collect

Thbaji collects only the information needed to provide its services. Requesting or storing unnecessary data is outside our policy. A detailed breakdown of the data we collect is provided below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number To complete account verification and KYC
Contact Information Mobile number, email address For account communication and security verification
Financial Information Mobile banking number, bank account details For transaction processing and withdrawals
Device Information IP address, device ID, browser type For security monitoring and fraud prevention
Gaming Activity Betting history, win/loss records For Responsible Gaming monitoring and service improvement

Assurance: thbaji never stores your full payment card number or bank PIN. Payment information is always processed in tokenized form.

3. How We Collect Information

Thbaji collects your information through several methods. Each method is fully transparent and operates on the basis of your consent.

  • Provided directly: Information you provide directly during account registration, KYC verification, or when contacting support.
  • Automatically collected: Through device information, log data, and cookies while using the platform.
  • Third-Party Verification: Through an authorized verification agency for identity verification.
  • Payment Processing: From payment gateways to complete transactions.
  • Gaming Logs: An automatic record of your gaming sessions.

4. Purpose of Data Use

Thbaji uses your information only for specific, legitimate purposes. Using data for unrelated or unauthorized purposes is a direct violation of our Privacy Policy.

  • To create, manage, and secure your account.
  • To process deposits, withdrawals, and other financial transactions.
  • To detect and prevent fraud, money laundering, and illegal activity.
  • To monitor Responsible Gaming and provide support when issues are identified.
  • To improve platform services and personalize the user experience.
  • To fulfill legal obligations and meet regulatory authority requirements.
  • To keep you informed about bonuses, promotions, and important updates.
  • To provide customer service and technical support.

Clear boundaries: Your data is never sold to advertisers, data brokers, or unrelated third parties. This is an unwavering policy at thbaji.

5. Data Sharing Policy

Thbaji never sells your personal information. However, limited data may be shared with select third parties in specific circumstances. Strict confidentiality agreements are maintained in every such case.

  • Payment Processor: Minimum financial information required to complete transactions.
  • Identity Verifier: Authorized verification agencies for completing the KYC process.
  • Legal Authorities: Based on a court order or legal obligation.
  • Security Partners: For fraud prevention and cybersecurity.
  • Game Provider: Limited data necessary for game operation.

Contractual Obligations: All third parties working with thbaji are bound by the same standard of confidentiality agreement. They are not permitted to use your data for their own purposes.

6. Cookie Policy

The thbaji website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of our platform.

  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand how the platform is used — helping us improve our services.
  • Security Cookies: To detect fraud and suspicious activity.

You can manage or disable non-essential cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

7. Data Security Measures

Thbaji follows industry-leading security standards to protect your data. Our security infrastructure is regularly updated and audited.

  • 256-bit SSL/TLS encryption for all data transmissions.
  • Two-factor authentication (2FA) for account security.
  • 24/7 real-time security monitoring system.
  • Regular third-party security audits and penetration testing.
  • Restricted access policy — only authorized personnel may access your data.
  • Data backup and disaster recovery plans are in place.

Security Commitment: In the event of a data breach, thbaji will notify affected users within 72 hours and take immediate steps to resolve the issue.

8. Your Privacy Rights

As a thbaji account holder, you have clear rights over your own data. All of your rights are detailed below:

Right to Access

You may request to know what information is stored about you at any time.

Right to Rectification

You may request corrections to inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may restrict how your data is used for specific purposes.

Right to Data Portability

You may request an export of your data in a readable format.

Right to Object

You may object to certain types of data processing.

To exercise these rights, contact thbaji's support team via email or live chat. We typically respond within 30 business days. Identity verification may be required.

9. Data Retention Period

Thbaji does not retain your data longer than necessary. Separate retention periods are defined for each type of information.

Data Type Retention Period
Account Information Up to 5 years after account closure
Financial Transactions Up to 7 years as required by legal obligations
KYC Verification Data Up to 5 years as required by regulatory obligations
Gaming Logs Up to 2 years for active accounts
Support Contact Up to 2 years after last contact
Cookies & Session Data At end of session or maximum 1 year

Upon Expiry: Once the designated retention period expires, thbaji will securely and permanently delete your data or anonymize it completely.

10. Protection of Minors

Thbaji's services are intended solely for individuals aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory during account registration.

If a minor attempts to create an account on thbaji and is detected, the account will be closed immediately and all collected data will be permanently deleted.

A note to parents: If you believe your minor child has created an account on thbaji, please contact us immediately. We will take prompt action.

11. Changes to the Privacy Policy

Thbaji may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. It is each member's responsibility to review this page regularly.

Previous Versions: If you would like to view a previous version of this policy, please contact our support team. We retain the last two versions.

12. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact thbaji's dedicated Privacy Team. We are available 24/7, seven days a week, to assist you.

Contact us via live chat or email to submit a privacy-related request. For more general questions, visit our FAQ Page View.

Privacy Support Email: [email protected] — we typically respond within 24 hours.

Privacy Policy FAQ

No, never. thbaji does not sell your personal data to any third party. Limited information is shared with selected partners only where strictly necessary to deliver our services, and those partners are bound by strict confidentiality agreements.

You can contact thbaji via live chat or email to request access to or deletion of your data. After identity verification, we will process your request within 30 business days. Due to legal obligations, certain data may need to be retained for a specified period.

Typically, a copy of your National ID (NID) or passport along with a recent selfie is required. In some cases, a utility bill or bank statement may also be requested for address verification. These documents are used solely for identity verification and are stored securely.

Disabling essential cookies will prevent you from staying logged in and may cause certain core features to stop working. Disabling analytics or preference cookies, however, will not affect core gaming services. You can change your cookie preferences at any time through your browser settings.

Even after account closure, certain data must be retained for a specified period due to legal and regulatory obligations. Financial transaction records are generally kept for up to 7 years. Once the retention period ends, all data is securely and permanently deleted.

🔒 thbaji — Safe, Transparent, Trusted

Your privacy is our top priority. Join thbaji today for a safe gaming experience.

Free Registration Log In
বাংলা