Terms and Conditions

Thbaji Terms and Conditions — Your Rights and Responsibilities

Please read these terms and conditions carefully before creating an account or using any service on thbaji. We have written everything in plain, clear language to avoid any confusion.

Last Updated: January 2026 | Available in Bengali

Terms & Conditions' Key Points

Eligibility & Age Requirements

You must be at least 18 years old to open an account at thbaji. Membership without age verification will not be accepted.

Financial Transaction Rules

Specific rules apply to deposits, withdrawals, and bonus use. All transactions are handled transparently and securely.

Bonuses & Promotions

Each bonus offer on thbaji comes with its own wagering requirements. Make sure you fully understand the relevant terms before claiming any bonus.

Account Security

Each member may only hold and use one account. It is the member's responsibility to keep their account password confidential.

Prohibited Activities

Any attempt at fraud, cheating, or system manipulation is a direct violation of thbaji's rules and is subject to strict penalties.

Dispute Resolution

Any complaints or disputes can be submitted through our support team. thbaji is committed to resolving all issues fairly and promptly.

1. Introduction & Scope

Effective: January 2026

These terms and conditions ("Terms") apply to the use of the thbaji platform and all related services. By creating an account, logging in, or using any service on thbaji, you are automatically considered to have accepted these Terms.

Thbaji is an internationally licensed online gaming platform built specifically to serve users in Bangladesh. Our terms and conditions protect member rights and ensure a fair, transparent gaming environment.

These Terms are provided in clear language so that every thbaji member can be fully aware of their rights and responsibilities. If anything is unclear, please reach out to our support team for assistance.

Important: These Terms should be read together with thbaji's Privacy Policy and Responsible Gaming Policy, both of which form part of these Terms.

2. Account Rules

You must be at least 18 years old to register an account at thbaji. The information you provide during registration — your name, date of birth, and mobile number — must be accurate and up to date. Registering with false information is a direct violation of our terms and conditions.

Each person may only register one thbaji account. Creating multiple accounts — using the same name, address, device, or payment method — is strictly prohibited. If any such activity is detected, all associated accounts will be suspended and balances may be forfeited.

  • Your account password must be kept confidential and must not be shared with anyone.
  • Accounts may not be transferred to another person.
  • Holding funds on behalf of others or placing bets on another person's behalf is strictly prohibited.
  • If suspicious activity is detected on your account, thbaji may request additional information for verification.
  • If any of the information provided at registration changes, please notify the support team immediately.

Warning: thbaji is not liable for any theft or unauthorized use of your account login credentials. Keep your password strong and change it regularly.

3. Deposits & Withdrawals

All financial transactions on thbaji are fully secure and protected by SSL encryption. You can make deposits via mobile banking, e-wallets, or direct bank transfer. Withdrawals must be processed through the same method used for the original deposit.

Thbaji guarantees that standard members receive their winnings within 30 minutes and VIP members within just 10 minutes. In some cases, identity verification may require additional processing time.

  • Minimum deposit amounts and withdrawal limits apply — full details are available on the payments page.
  • KYC (identity verification) may be required before a withdrawal can be processed.
  • Thbaji reserves the right to place payments on hold if suspicious transactions are detected on an account.
  • Depositing using a third-party payment method is strictly prohibited.
  • Thbaji charges no hidden transaction fees; however, your payment provider may apply their own charges.

Please note: All withdrawals must be processed via the same payment method used for the original deposit. This is an important anti-money laundering policy.

4. Bonus & Promotion Terms

Thbaji's bonuses and promotions are designed to make your gaming experience more enjoyable. Each bonus carries its own conditions — particularly wagering requirements, expiry dates, and eligible games. It is every member's responsibility to read and understand these terms before claiming a bonus.

The welcome bonus is available to new members only and applies once on the first deposit. Any attempt to claim the bonus through multiple accounts created from the same household, address, or device will result in all accounts being closed.

  • Bonus funds cannot be withdrawn directly — the applicable wagering requirements must be completed first.
  • Any unused bonus will be forfeited once the offer's validity period expires.
  • Thbaji reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • Any attempt to abuse or exploit bonus offers will result in the cancellation of the bonus and any associated winnings.
  • Wagering requirements apply to any winnings derived from free spins or free bets.
  • VIP members may be subject to special bonus terms — see details VIP page available.

5. Gaming Rules

All games on thbaji operate using internationally certified RNG (Random Number Generator) technology, ensuring every outcome is completely fair and transparent. thbaji's Live Casino games are run in real time by professional dealers.

If a technical issue or disconnection affects the outcome of a game, thbaji will resolve the matter in accordance with its established policy. In most cases, the last recorded game state will be used as the basis for resolution.

  • Any attempt to interfere with the software or system during gameplay is strictly prohibited.
  • Using bots, automated software, or artificial intelligence to play games is strictly prohibited.
  • Attempting to manipulate game outcomes by using multiple accounts is strictly prohibited.
  • Participation in any match-fixing activity in Sports Betting is strictly prohibited.
  • Thbaji reserves the right to update its game catalog — games may be added or removed at any time.

Please note: Odds across all events in thbaji's Sports Betting section are updated in real time. Once a bet is confirmed, any subsequent odds changes will not affect that bet.

6. Responsible Gaming

Thbaji believes gaming should be a source of entertainment, not financial stress. That is why responsible gaming is a top priority for every member on our platform. On thbaji, you can set your own daily, weekly, or monthly betting limits at any time.

If a member feels that gaming is getting out of their control, they may request a temporary or permanent self-exclusion at any time. thbaji will action such requests promptly.

  • Thbaji is strictly prohibited for anyone under the age of 18.
  • Set your own betting limits and stick to them.
  • If problem gambling behaviour is identified, thbaji will direct the member toward professional support resources.
  • Thbaji offers parental control tools to help protect your family.

For more information, please visit our Responsible Gaming You must read this page.

7. Privacy & Data Protection

Thbaji takes the protection of your personal information extremely seriously. Any data we collect is used solely for service delivery, security assurance, and legal compliance. thbaji will never sell your personal information to third parties.

Our data protection policy meets international standards. Your account information, transaction history, and gaming activity are kept strictly confidential. For more details, please see our Privacy Policy Read this page.

Data Protection: thbaji uses the latest SSL encryption technology to keep all your information secure. Our servers undergo regular security audits.

8. Account Closure & Suspension

Thbaji reserves the right to suspend or close any account at any time and without prior notice if a member is found to have violated these terms and conditions. This applies to fraud, use of multiple accounts, bonus abuse, or any other prohibited activity.

  • If an account is closed due to a rule violation, any associated bonuses and winnings derived from those bonuses may be forfeited.
  • Legitimate balances (earned from your own deposits) will generally be returned, subject to verification.
  • Members may also request account closure at any time.
  • Accounts suspended at a member's own request for responsible gaming purposes will not be reactivated before the designated period has ended.

9. Changes to Terms & Conditions

Thbaji reserves the right to update or modify these terms and conditions at any time. Members will be notified of significant changes via email or platform notification. Continued use of the platform after any changes are made will be considered acceptance of the updated terms.

The date of the most recent update will always be shown at the top of this page. It is each member's responsibility to check this page regularly. If you have any questions about thbaji's rules and Terms & Conditions, our support team is always on hand to help.

Notice: Any changes to the Terms & Conditions take effect from the date they come into force. Bets or transactions placed under the previous terms will be settled accordingly.

10. Contact & Support

If you have any questions or concerns about these terms and conditions, please contact our support team. thbaji's support team is available 24/7, seven days a week.

Live chat typically receives a response within a few minutes. For more complex matters, please contact us by email with full details and we will do our best to resolve the issue promptly. For answers to more general questions, please visit our FAQ Page here.

Support Email: [email protected] — we typically respond within 24 hours.

Terms and Conditions FAQ

Creating multiple accounts is a direct violation of thbaji's rules. If detected, all associated accounts will be closed and all bonuses may be forfeited. Please register only one account and use it honestly.

A wagering requirement means you must place a specified amount in bets before you can withdraw a bonus. For example, a BDT 1,000 bonus with a 10x wagering requirement means you must wager a total of BDT 10,000 before withdrawing. This condition is clearly stated in each bonus offer.

If your account is suddenly closed, contact thbaji's live chat or email support right away. The support team will explain the reason and help you resolve the issue. In most cases, completing identity verification is all it takes to reactivate your account.

Standard withdrawals are typically processed within 30 minutes. For VIP members, this is reduced to just 10 minutes. First-time withdrawals may take slightly longer due to identity verification. Once verification is complete, subsequent withdrawals are processed faster.

When significant changes occur, members are notified via platform notification and email. Always check the "Last Updated" date at the top of this page. It is each member's own responsibility to review this page regularly.

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